Data Processors

To support our KWS offering, we use third party processors to process personal data on our behalf.  We evaluate the privacy, security and confidential practices of these processors and enter into necessary agreements required to meet our obligations under various data privacy laws. Below you can find information about those processors, the purpose of processing and their privacy policy.

Last updated:  21 April 2022

ProcessorPurposePrivacy Policy
Amazon Web Services EMEA SARL
Storage of KWS data
Amplitude, Inc.
KWS Platform analytics on events generated from user actions in our product
DelightedSoftware to facilitate NPS and CSAT emails to developers using KWSDPP
Dixa ApSSoftware to facilitate the Parent Portal online customer service and FAQ function.DPP
Epic Games, Inc.To provide customer services to parents in connection with the Parent Portal.EPP
HubspotSoftware to automate service emails to developers using KWSHSPP
JIRA, by Atlassian Corporation Plc.
Management of  requests received from Publishers as part of the KWS customer support services  JPP
NUBARIUM, S.A. DE C.V.Parent identity verification (Mexico only)NPP
Servi├žo Federal de Processamento de Dados (SERPRO)
Parent identity verification (Brazil only)
Slack Technologies, Inc.
Automated internal notification system for communications between the Publisher and SuperAwesome
Stripe, Inc.
Parent identity verification (Global)
The Rocket Science Group LLC d/b/a, Mandrill
Providing email communication between KWS and  Parents for the purposes of managing account activity

Veratad Technologies LLC
Parent identity verification method:
– ID scan (Global except US and South Korea)
– Social Security Number (US only)

Two Hat Security Limited
Publisher site username and display name moderation as part of account activity

VeriffParent identity verification method (except US and South Korea)VPP
Yoti Ltd Parent identity verification method (except US and South Korea)YPP
Zendesk, Inc.Software to communicate with parents for Parent Portal online customer service inquiries.ZDPP